What Our Clients Say

Don’t just take our word for it, have a look at what our clients say:

Mr Woolston, September 2026

Very professional and quick to respond respond. Stays on top of things and manages everything well.


Ms Bungo, April 2026

I recently purchased my property through Isabelle Estates and I couldn’t be happier with the experience. The whole team was so lovely from start to finish. From the initial viewing right through to the handover of the keys, they were supportive, professional, and incredibly helpful at every stage of the process.

A special thank you to Will, who was always just a phone call or email away. He answered every query promptly, kept me updated throughout, and made what could have been a stressful journey feel smooth and manageable.

I’m truly grateful for all their hard work and would highly recommend them to anyone looking to buy or sell a property.


Ms O'Sullivan, March 2026

The team at Isabelle Estate Agents have helped me find a perfect home in Letchworth for rental. The whole process was very smooth and efficient and the team are so helpful (Will who organised the viewing and the paperwork for the tenancy, and has answered lots of questions from me, and also Louise and James who have assisted on the phone after I moved in). There was a slight delay in the tenancy starting as a repair needed to be done but Will kept me informed. I’ve been in the property for 2 months now and am confident that the team would be easy to contact and helpful if any issues arise in the future.


Mr Pepper-Parsons, 2026

I found Isabelle Estate really easy and responsive to deal with. My interaction was as buyer, they acted for the seller and it was a really positive experience. I'd recommend them to anyone. In particular Will Burley was great, really open and gave me plenty of updates, plus flagged problems early.


Ms Long, January 2026

Isabelle Estates was amazing! Will took great care of us and was always available and helpful when we had questions.

Mr Long, November 2025

We have been using Isabelle Estates to manage our home for a number of years now. They have been nothing but professional throughout.
They provide unbiased advise and recommendations and handle problematic tenants with compassion and professionalism.
Highly rated by us. Not your standard affair as is the case with many estate agents, they actually care about the tenants and the landlord and have always, in our opinion, acted with integrity that this sector so often lacks.


Ms Smith, November 2025

I had a wonderful experience with Isabelle Estates with a special mention to Will who went above and beyond to make sure everything went through as quickly and smoothly as possible. Absolutely incredible!


Mr Oram, October 2025

We have let our house through Isabella's for many years. We have always had excellent service from them and are happy to recommend them to others. They have proved especially helpful to us during the past 6 years after we moved abroad, during which time we have been totally dependent on their very reliable letting management services.
A huge thank you to you James and your team !


Mrs Mundy, October 2025

Great experience with Isabelle Estates. Professional and warm service, excellent communication and updates, very knowledgeable and helped us with any questions we had.
My husband and I rented a property and Louise Parkin was so helpful, offering a great service from the initial viewing to completion.


Mr Dent, October 2025

I've rented my property for over 3 years with Isabelle. They're great to work with and super proactive


Ms Armulmmozhi, October 2025

We are renting with Isabelle Estates. It has been a smooth move in. Both Louise and Will are very supportive and we are very happy with them. Would definitely recommend them.


Ms Friend, September 2025

I completed on my new home. I have received excellent professional services throughout the whole buying process from all the Isabelle team. Will Burley particularly is a credit to this company, extremely conscientious young member of their team. Thank you guys for making my purchase as smooth as possible, cheers.

Ms Kiddle, September 2025

Selling agent of the highest calibre. If you are looking to sell your home, I highly recommend this agent as the most professional, efficient, knowledgeable, courteous and respectful of any I have encountered. They seem to sell properties very quickly, which is testimony in itself to their marketing skills and professionalism with potential buyers.
I am a buyer and, by contrast, have had some very poor experiences of viewing properties with other agents in Letchworth, including some well known large chains, who have seemed disinterested and lacking in knowledge about the properties they are selling.
I would not hesitate in using Isabelle Estate agents for all future buying and selling of property in Letchworth and the surrounding area.


Mr Scoot, September 2025

I have dealt with Isabelle estates a few times and have always had a really positive experience. Will helped me put my flat on the market and liaised promptly with a buyer when the solicitors communication was slow. I recommend Isabelle estates as a brilliant local company.


Mrs Calvo, August 2025

High quality professionals. They helped to us since the viewing to be the first in the list to rent our home. Will and James were very kind and professionals. I recommend them 100%


Mr Cancellara, July 2025

Very professional people with a friendly approach; that's all you need when you're moving home! #MovingMadeEasy #FriendlyService


Mr Jeffery, July 2025

I have been using Isabelle Estates since 2018 as letting and managing agents. They have been professional and on the ball. Any property repairs and maintenance for the rental has been efficiently sorted out. Chris is brilliant. Communication and reporting has been great. Can’t fault the service. I highly recommend them.


Mrs Flynn, July 2025

Isabelle Estate Agents have always provided a very professional, honest and friendly service, I would recommend them to anyone wishing to rent or sell!


Mr Oyekan,  June 2025

Isabelle Estates have been our letting agents for many years. Chris and James who we mainly deal with have always served us so well. The standard of service is excellent and has always been prompt and professional and friendly and understanding. We can not recommend them highly enough.


Mr Smith, May 2025

Cannot fault anything. They are always pro-active and prompt for whatever issue it may arise with our property. Chris Eilers, our property manager, has been superb, helpful and kind, always available for our every need. To Chris and all the staff, well done.


Mr Gunter, May 2025

I've been using Isabelle Estates for a few years now to manage my rental property. They've been fabulous throughout. 10 out 10 service from Chris and James! Highly recommended.


Mr Joslin, April 2025

We have been using Isabelle Estates now for a few years for our 2 rental properties. By far they are the best and we really appreciate how they manage the properties and how efficiently the deal with tenants issues. A special mention must be made of Chris Eilers the Property Manager.


Mrs Teperyk, April 2025

We rent a house with Isabelle Estate more than 1 year. During this period our property manager Chris helped my family with any property’s issues. We can’t be grateful enough to her. I totally recommend this agency and believe that all managers are responsible and thoughtful as Chris. Thank you very much


Mrs Ballard, March 2025

We have used Isabelle Estates for ten years. James and his team have been amazing throughout guiding us through the rental market and help me to sell a family home. Chris is our main point of contact. Chris is always available, so helpful, she has always resolved any problems before she has contacted us and sourced any items/repairs required. So efficient always ahead of the game and very respectful of our needs. We will miss her attention to detail.


Ms Peacock, March 2025

I have had a great service from Isabelle Estates. They have helped me in letting my property and are so friendly and knowledgable to deal with. Highly recommended.


Mr Iqbal, February 2025

I have used this company for many years and highly recommend them for lettings and sales.


Mr Child, February 2025

Isabelle estates have managed my maisonette in Letchworth for the past 5 or 6 years. Throughout they have been very efficient, on the ball and friendly.
Most of my dealings have been with Chris Eilers who has been particularly helpful and kept me fully informed. She will be missed.


Ms Bansi, January 2025

Isabelle’s estates have managed our properties for a number of years but it is only recently I have been liaising with them, I now understand why my husband would recommend this estate agents to everyone!
They have provided me with invaluable support and advise and I trust them 100% with our properties.
It is an understatement to say Chris, James and their whole team have gone above and beyond what I would expect, professionally and personally especially during a difficult time.


Mr Siwoku, January 2025

Isabelle Estates have been managing our property in Letchworth for the past 3 years, and they continue to deliver an impeccable service.


Mr Roberts, December 2024

I have used Isabelle estates for over 10 years in managing a property which I own in Baldock, Hertfordshire. I have been extremely satisfied with the excellent service they provide. They search for tenants when required and discuss potential tenants with me. They undertake regular inspections of the property, provide written reports of the inspections and will, if required, arrange for repairs and replacement items to be carried out.
They do this at what Inconsider to be a reasonable cost


Mrs Rupall, December 2024

We highly recommend Isabelle Estates. We moved to New York in 2006 and Isabelle Estates have been managing our property. Both Chris Eilers and James McCrudden have always been efficient, prompt and professional at all times. In our entire time of dealing with them and we continue to work with them they have never let us down. We are so happy to have them in our lives and they make our lives easier by handling the property.


Ms Canney, November 2024

Ive been renting my home for 2 years with Isabelle Estates, just about to sign on my 3rd year and I cannot fault them. Kudos to Chris Eilers, who has been looking after my house and has been a fantastic agent throughout the years, any issues I've ever had they were attended to straight away, along with always being flexible if any inspections needed re-booking! Thank you so much, you will be missed <3


Mr Flude, November 2024

Isabelle Estates have helped me purchase and rent out properties over the last 10 years. James and his team have done and continue to do an excellent job. A special shout out to Chris who has been highly efficient solving the normal day to day issues with the properties. I highly recommend Isabelle Estates for anyone interested in purchasing or renting properties.


Mrs Lewis, November 2024

Isabelle Estates are the best estate agents I have ever delt with, professional, great communication and friendly - I highly recommend them.


Ms Mead, November 2024

We have been renting our home for over 6 years now. Isabelle Estates have always been helpful & efficient. Chris has looked after us every time we've needed anything and is quick to resolve any issue. Highly recommend.


Mrs Cole, October 2024

Just rented my first house with Isabelle estates, everything was such a smooth process, they took care of everything and I got my keys! Very friendly staff and massive thank you to Louise


Ms Needham, October 2024

Chris has been extremely helpful throughout each stage of the letting process. Isabelle Estates has been the nicest and easiest letting agency to work with. Many thanks to them!


Mr Davies, September 2024

We have rented through Isabelle Estates for 2 years. We mainly dealt with Chris who is always lovely. After a few bad experiences with other letting agents I can safely say this has been the best Agents we have worked with. From sign the contract and giving us all the information to inspections on behalf of the landlord. They have been professional and helpful at every turn. I would highly recommend!


Ms Tompkins, August 2024

We've been with Isabelle Estates for over ten years and are continually impressed by their swift and efficient approach. They address issues without delay and execute tasks with commendable efficiency. Their dedication to client needs and proactive communication sets them apart. Always a truly outstanding service


James Varney, July 2024

I can’t express how wondering the team are at Isabelle estates. They are so helpful.
If we have any issue, I know we can contacted and get this easily resolved. As renters, Isabella estates is No doubt the best agents.

Keep up the good work.

Mrs Bradley, June 2024

A great compay to rent from, more personal service than the larger agents, and dealt with my check-out and deposit return particulary well.


Mr Whatling, June 2024

Isabelle Estates have looked after my rental property for years and have always been friendly, professional and proactive when required.


Mr Cooper, May 2024

Excellent Letting Agent. Isabelle Estates has managed my property for two years. The service has been excellent, for both me and my tenant. Chris Eilers has been a pleasure to deal with. Chris communicates well and ensures that any issues are dealt with extremely quickly and efficiently. So, if you're a tenant looking for a property to rent, or a landlord who needs to let a property, then Isabelle Estates, James McCrudden and his team will look after you.


Mr Street, May 2024

I highly recommend this company for both lettings management and sales. Attentive and personal service at all times, and all issues promptly and efficiently resolved.


Mrs Singh, March 2024

Isabelle estates helped us rent a flat in Letchworth in 2019, when me and my husband first moved in together! We had to move to another rental property couple of years ago and we had a smooth moving with the support of Isabelle estates. Chris, Louise and James have been super helpful and accomodating during our tenancy term of over 4 years.
I highly recommend checking them out if you're looking to rent in Letchworth and surrounding areas.


Mr Diephuis, March 2024

last year I made the switch to Isabelle Estates in Letchworth after a less-than-satisfactory experience with another letting agent. The decision to choose Isabelle Estates has proven to be the best move I could have made.

From the moment I connected with Isabelle Estates, the level of professionalism and dedication displayed by their team has been outstanding. The transition from my previous agent was handled seamlessly, with Isabelle Estates going above and beyond to ensure a smooth process. They took the time to understand my needs and preferences, making the entire experience personalized and stress-free.

If you're in Letchworth and looking for a reliable, professional, and client-focused estate agent, I wholeheartedly recommend Isabelle Estates.


Mr Aslanian, February 2024

I would like to thank James, Susan and Chris for being so helpful from the start. You have been so supportive with everything. I would like to thank Chris for the visit the other day and the advice she has given me aswell. I would highly recommend Isabelles Estates to anyone. They are professional and provide excellent service! I can’t thank you enough!


Mr Debaere, January 2024

Isabelle Estates offer a brilliant service. They are always on hand to help with anything and the staff were always friendly and helpful throughout the process of purchasing a house.


Mrs Marino, December 2023

The staff at Isabelle's are efficient, friendly and reassuring
My experience renting through them has been great I would highly recommend their service to anyone!!


Mr Wormald, November 2023

Isabelle have been fantastic helping me renting a new flat recently. Susan who I mainly dealt with was very helpful and always quick to respond to any queries and always able to answer/deal with them. Chris has also been great helping me with quickly sorting a couple of things on moving in and. Overall a really great experience, many thanks to you all.


Ms David, October 2023

We've been renting with Isabelle Estates for about 2 years, and it was a pleasure working with them. I would highly recommend.
Special thanks to Chris and the whole team for always being there for us and going beyond what is expected of them to make our tenancy enjoyable and stress free!


Mrs Bonis, October 2023

We found our current rental property through Isabelle Estates. Louise was a pleasure to work with from her showing us our new home through to signing the paperwork. Kept us informed throughout the process and responded to our queries promptly. Would recommend.


Mr Moldoveanu, October 2023

Just rented a 3 bedroom house through Issabelle Estate. The whole process was nice and easy. Louise kept us updated throughout and we want to thank her for her professionalism.


Mr Patel, September 2023

Isabelle have always been a pleasure to deal with - very courteous, swiftly acting and professional especially Chris Eilers who has been my main point of contact. As a renter, it’s very nice to feel that a lettings agency has your back!


Mr Barrett, August 2023

They were amazing from start to finish, the move would not of happened without them. I can't recommend James, Louise & the team highly enough.


Mr Hodsoll, June 2023

Susan and Chris at Isabelle Estates have been brilliant, they helped with every single question that I had and made the whole moving process much less stressful.


Mr McCusker, June 2023

Made the whole property/ moving process very easy, simple and quick. Each stage was very quick and simple and I went from looking to moving out within a couple of weeks, which I was very appreciative of.

Louise dealt with me who was very efficient and took me through each stage professionally and smoothly (thank you Louise!).


Ms Thomasson, April 2023

The agents from Isabelle Estates have been a pleasure to work with, in particular agents Louise, Chris and Susan. As 'first-time' movers and tenants, I've felt very confident moving through the process of letting with them, and they've been so helpful and thorough throughout, even dealing with my numerous questions at every stage! Would highly recommend going with Isabelle Estates, it's been nothing but a positive experience for us so far!


Mrs Vojtasova, March 2023

Professional, friendly and reliable service. Will do their best to try and help you. Good at keeping you updated on any issues. Highly recommended.


Mr Gledhill, March 2023

I let my house in Letchworth through Isabelle Estates and from finding great tenants through to managing the let for the last 4 and a half years they have provided a top class service. They are a very friendly team. As a landlord I would definitely recommend them.


Ms Biya, January 2023

We have had our rental property managed by Isabelle Estates for 4 years before putting it on the market again with them. The experience was very positive in both cases and we can only recommend this agency. The service is efficient, professional and friendly. Absolutely no complaints whatsoever. From our experience you will have complete peace of mind with Isabelle Estates.


Mr Delaney, January 2023

Very pleasant experience dealing with Isabelle estates, the agent dealing with my application for my tenancy, Susan Skakemire, was very helpful and efficient. Isabelle estates took as much stress out of the process as possible and we're quick to respond to any queries I had. Thank you very much to Isabelle estates.


Mr Ahmed, October 2022

The overall experience with Isabelle Estates has been nothing but fantastic to say the least.
We have recently moving into a rented property and the communication, service and kindness are some of the many compliments I can give to Isabelle Estates. Their agents Louise, Chris and Susan are quick to respond and have dealt with issues very promptly. I would definitely suggest Isabelle Estates to everyone considering letting or buying a property


Mr Parker, August 2022

I can't recommend Isabelles highly enough. They managed my tenancy throughout the 3 years I was at the address and at every turn they were exceptional in every aspect of the service they provided. Repairs, when needed were completed unbelievably quickly and always to the highest standard. I don't want to single anyone out but Chris has managed my account exceptionally and I will always be grateful for everything she and the team have done. I will miss them.


Mrs Phillips, July 2022

We have just sold a house, as part of probate, through Isabelle Estates and I would highly recommend them. The team were personable, professional and communicated with me regularly. They explained each step of the process to me along the way and made everything run smoothly. A big thank you!


Ms Scott,  June 2022

I am a landlord with some properties in Herts and Beds. I’ve recently transferred the entire portfolio under the management of Isabelle Estates, following a poor experience elsewhere. Glad I did and annoyed at myself for not doing so sooner! Isabelle estates are a brilliant team of property professionals who possess a genuine customer centric approach. I couldn’t be happier in the knowledge that the properties and the tenants who occupy them are in great hands.


Mr Smith,  April 2022

Great customer service from the team & great communication. They are quick to response and happy to help. I would recommend Isabelle Estates to anyone.


Mr Hickmott, January 2022

Isabelle Estates did a stand out job managing the house we were letting for two and a half years. They were always quick to respond to and sort out any issues/repairs that came up and managed the end of tenancy fairly and professionally. Would highly recommend.



Mr Driver, December 2021

Nothing but excellence from Isabelle Estates. A thousand thanks goes out to the team at Isabelle for selling my home in Baldock.
They understand the importance of giving feedback after every viewing and were helpful offering me critical feedback about my part in selling the house.
They are both personable and professional.
I could even trust them with the keys to my house. If you think about there aren't many company's with which we would share our house keys.
Thanks, Isabelle Estates.


Mrs Baggs, October 2021

From the very first phone call to Isabelle Estates to ask them to visit my property with a view to renting it out, they were nothing less than professional. Tariq arrived armed with impressive comparison examples of rental property in the area, and even the printed details of when I purchased the property! He was never anything but helpful and courteous and always responsive to my questions and queries. My house was advertised, viewed and rented out in just over 2 weeks! I highly recommend Isabelle Estates, and this professional young man, who is an asset to the company.


Mr Jones, February 2021

I thought I’d give Isabelle a shot at selling my house as they a small local company.
I am so pleased I did, their service is exemplary and they sold my house in under two weeks for almost half a million pounds.
I strongly recommend Isabelle Estate Agents to anyone who wishes to sell their house in North Hertfordshire – A. Jones.


Mrs Smith, December 2020

Wonderful team. Great help with our search to find and finalise our rental property. Genuine people. Thank you!!


Ms Eglington, October 2020

Choosing Isabelle Estates to sell our home was the best decision we could have made and we are so very grateful for everything Philip, James and Chris did to help us.

Their support, guidance and patience was invaluable and their professionalism and communication was second to none. Our house sold within 3 days of engaging Isabelle but they continued to play a crucial role in liaising with the buyers and their solicitor and our solicitor. We could not have done it without them and without hesitation, we would highly recommend Isabelle Estates to anyone seeking to sell their home.

We would also like to publicly thank them for their help and wish them the continued success they so rightly deserve.


Ms Chaffey, September 2020

Excellent Property Managers

When there is an issue Isabelle Estates team contact you with a solution rather than a problem. James and Chris respect your wishes, they will liaise with Tenants and your choice of tradesmen to resolve a problem, or employ their own team of tradespeople, whose prices are very reasonable. They are happy to give advice and suggestions when asked. The are first class property managers.


Ms Crawford, March 2020

Rented a house for 3 years through Isabelle estates. They managed our property with total professionalism and efficiently dealt with any queries we had. Friendly team providing a great service. I cannot recommend them highly enough. Thank you Isabelle estates.


Mr & Mrs Walsh, March 2020

It was an absolute pleasure to buy and sell through Isabelle estate agents, James was very efficient always in contact with regular updates, I would highly recommend Isabelle, i would like to thank James and his team for a hassle free move. 



Ms Martin, January 2020

Good service and communication, would recommend as a letting agent.


Richard Webb, November 2019

A pleasure to deal with, after a nightmare 6 months putting up with the letting agents from hell it was great to find a company who made the whole process very easy, excellent communication and dealt with questions & issues quickly and efficiently. Highly recommended.



Mr Pellegrinelli, September 2019

I have been using Isabelle Estates Property Management Service for over one year, they have been excellent communicators providing fast reliable solutions in a professional and efficient way. 5* Highly recommended


Miss Hinton, July 2018

James is a first class estate agent .
I would recommend Isabelle estates. The sale of my house sale went very smoothly they take all the pressure off the seller and buyer .
Always happy to help with advice.
James is a very nice young man so is William who works for Isabelle estates.
Highly recommended estate agents.
Thank you James and William for all your help and good luck with the new premises in station road Letchworth garden city.



Mr & Mrs Kerley, July 2018

We recently purchased our property through Isabelle estates, and were extremely pleased with their service. They went above and beyond to help with all the niggles that arose and were always on the end of the phone happy to help wherever they could. Would highly recommend to anyone looking to sell. We dealt with all the agents, James, Chris and Will and all were extremely helpful and kind.

Miss Jordan, February 2018

We were lucky enough to sell & buy through Isabelle Estates & they were excellent. I would recommend them as they were very friendly, professional & always took time to talk to me & put my mind at ease if I had concerns. I was regularly kept up to date & given prompt feedback from our viewings.

Mr Martin, January 2018

We used Isabelle Estates to sell our flat recently and we would recommend them highly. They are a great team representing very good value for money and providing all the benefits of an excellent estate agent.

Mr Warren, January 2018

Selling our home of 33 years was a big decision and although we were a little apprehensive about using an internet based estate agent rather than the usual high street estate agents we need not have been. Our decision to use Isabelle Estates was not only based on the lower commission price offered but by James’ attentive manner and attention to detail. James and his team worked hard to secure a suitable sale for us within a short period of time. When we were close to a sale James advised and worked tirelessly throughout the week to establish a positive outcome. As the sale proceeded and hurdles were encountered James kept us informed on a regular basis. This helped to take some of the stress out of the whole stressful process. The service we received from James and his team went above and beyond what we had expected and we would certainly recommend them to others. 

Mr Singh, November 2017

I have had my property managed with Isabelle Estates for two years now and Chris has done an impecable job and always proactively keeping me up to date. I also was in need of finding a tenant recently and Chris ensured someone was found as soon as possible but most importantly a good tenant. A local company with attention to detail and excellent customer service!

Mr & Mrs Roe, October 2017

We sold our house with James and the team at Isabelle Estates. We chose them not only because of the lower commission price but also because they're pictures of other properties they had for sale were above and beyond that of other better known high street estate agencies. They really had a great eye for making a house look amazing, and maximised the light and space of each room. Which really helped with selling our little end terraced house. The team were really approachable and considerate so I felt totally comfortable with contacting them to ask for changes on our listing or for extra pictures etc. We went away for a weekend and were totally happy to leave James and his team to show our home to people through out the weekend, they worked really hard with several bookings in just a few days. When we lost our initial buyer they went all out to contact previously interested parties and got us another buyer within 48 hours ! They were always willing to take our calls and that of other agencies as things got very heated and complicated towards the end. James remained a calm middle person between ourselves and the buyers/solicitors/other agencies, even though I would have wanted him to get a little more heated with our buyers, who were messing us around a little. But in the end it all worked out.
I would not hesitate to recommend them to other people. The whole team were great.

Mr Sturman, October 2017

I just wanted to say thank you for all the help and support you gave me before and after the renovation, it was very much appreciated.
Again you and your team gave excellent support and service of which I am grateful.
Hoping we get to work together again on another project in the near future.
Please pass on my gratitude to your team.
Thanks again.

Mr & Mrs MacKenzie, October 2017

Thanks again, your professional approach has made the six months we have spent here stress and hassle free.

Mr & Mrs Gifford, October 2017

A friendly and efficient service delivered by James and his team. As a result of their enthusiastic approach, determination and commitment to selling our property we have had a successful conclusion at a very fair and realistic price. Thank you James, Chris and Will.

Mr & Mrs Hutton, April 2017

To James, Chris & the team at Isabelle Estates,
Thank you for making the sale of our house an easy and stress free process! We wouldn't hesitate to recommend your services to anyone.
 
Miss Swords, March 2017

James has been amazing throughout the whole process of selling my property. He went way above and beyond what he had to do in order to help me and made what had been a stressful time a manageable one as he did all the work! Throughout the sale proceedings he also dealt with a difficult tenant on my behalf which took so much stress off me so I could focus on other things. The fee he charged me was below average but the service I received was well above average. Having dealt with other Agencies in the area for both lettings and sales, I was both surprised and ecstatic to receive such a positive experience from James when I had only ever been let down and disappointed with the other Agencies.
In my opinion, anyone who does not use Isabelle Estates for either Sales or Lettings would be missing out on the best service they could possibly get.

Mr Millard, March 2017

We have just used isabelle Estates to sell our property. I cannot recommend them enough. James and his team were extremely professional, always available to answer our questions and really went the extra mile for us! A 1st class service at a fraction of the cost of the regular company's out there.
Thank you James!

Mr O'Reilly, November 2016

"James Chris and Will have been extremely helpful when we needed to rent a larger home for my family. So much so that when I needed to rent out my flat I did not have to think twice and I used them for that too. Highly recommended. Thanks Guys"

Miss Major, Hitchin October 2016

"Isabelle Estates sold two properties for us, were really professional and really good value compared to a lot of the high street estate agents."

Mrs Mcguire, Ickleford September2016

"James and his team gave exceptional customer service. I wouldn't hesitate to recommend them. First class service at a very reasonable rate. You get the price of an online estate agent but the service of a high street agent. Can't recommend them highly enough. If it wasn't for James and his team's persistence, I think we might have lost the house we wanted. I'm so pleased we gave our instructions to Isabelle Estates to market our house!"

Miss Billett, Letchworth Garden City August 2016

"James and the team have been brilliant, getting me loads of viewings and offers, and keeping me informed all the way through the sale process. Highly recommended."

Mr Waldock, Letchworth Garden City October 2015
 
“Just a quick email in relation to the transaction of my late sisters property.
As you know this was a very difficult time for us as a family, with the untimely passing of my sister. We contacted you through a recommendation, and I am extremely pleased we did so. From the outset you were sensitive to the awful situation we found ourselves in. I found you to be honest and trustworthy, at a time when other estate agents were shown not to be. You were professional in all of your dealings, and were extremely prompt with all aspects of the work you carried out for us. The advice you gave to us was sound and thoughtful, which lead to the easiest and smoothest transaction we could have hoped for. The customer service provided made us feel valued, and that you had our best interests at heart. It was a pleasure dealing with you and I will recommend your services without a shadow of doubt. Thank you and I wish you all the best.”
 
Mr & Mrs Pateman, Hitchin September 2015
 
“I could not have asked for a better service from James at Isabelle Estates during the recent sale of our property in Hitchin. Always attentive to our concerns and queries and kept us informed all along the way.  This is how an estate agent should be.”
 
Mrs Perkins, Stevenage August 2015
 
“Isabelle Estates was recommended to me and with a low rate fee and accompanied viewings I was happy with what they had to offer. They did not disappoint, James and his team offer a great personable service that I feel many other agents lack. I was kept informed regularly and my views taken seriously. The photographs taken were excellent and almost made me not want to sell! My house sold within a week and I was very happy. I have since recommended Isabelle’s to friends and wouldn’t hesitate in recommending to others.”
 
Mr & Mrs St John, Stevenage July 2015
 
“After approaching the agent while they were showing a rental property nearby. The fees for selling our property were excellent compared to other estate agents we had considered.
We were very happy with all communication from James and his team.
Our property was sold within 48 hours of being put on the market and with only one afternoon of block viewing with almost all of the viewers putting in offers.
James helped and advised through the whole process which put our minds at ease.
I have recommended Isabelle’s to numerous friends and neighbours and they have been equally satisfied with the service offered.”
 
Mr Muir, Hitchin June 2015
 
So impressed with James and the team at Isabelle Estates. I put my house on the market with them after an initial consultation with James and great advice about the area and what I could expect to get for the house.  He really put a lot of effort into advertising the property, from the excellent photos, well written description and finding suitable matches. I had 4 viewings within the first few days and sold it within the week. I actually had this property on with a variety of other agents as well and didn’t have one viewing from them. Even after an offer was made he helped me every step of the way and was on hand whenever I needed him. To say that I was impressed was an understatement.  I would and have already used Isabelle estates again and would highly recommend them to anyone looking to buy, sell or let.
 
Mr & Mrs Ruddick, Letchworth Garden City April 2015
 
We had sold past properties with high street Estate agents over the years and had some bad experiences so this time we decided to try Isabelle Estates mainly because of their amazing low fees compared with the usual high street estate agents and the fact that they were offering a top notch service for the very reasonable price. They served us well and sold our house within 5 hours of it been on the market. Yes 5 hours…… we were thrilled and would recommend James and his team at Isabelle We cannot thank them enough for our very smooth house sale
 
Mrs Turner, Letchworth Garden City November 2014
 
“Thank you for all your efforts. It’s been a pleasure working with you.  I hope we do have the chance to work together again in the future.”
 
Mr & Mrs Hill, Letchworth Garden City October 2014
 
“We were very pleased with the service provided by James and Isabelle Estates – in particular, James put in a great deal of hard work helping us to chase the various solicitors in the chain when the exchange of contracts was causing more problems than it should have. Your fee was certainly earned in full, especially given your extremely competitive commission rate!
 
Many thanks again for all Isabelle Estates’ help!”
 
Mr & Mrs Ibbotson, Arlesey September 2014
 
“We were absolutely delighted by the service we received from Isabelle estates when they sold our house earlier in the year. Will and James are always professional, courteous and communicate well. Both have an excellent knowledge of the local area and are therefore able to offer a balanced view on market conditions. I found Isabelle estates very helpful in moving the chain forward and were always happy to give advice on our forward purchase, which was much appreciated. Furthermore, it is evident that they have good relationships with other agents and solicitors which is invaluable in ensuring a smooth transaction. All this at a fraction of the priced charged by their high street competitors. Would recommend to anyone!”
 
Mr & Mrs Thompson, Letchworth Garden City August 2014
 
“I would say that we have been very pleased with the efforts and advice  of James McCrudden and Isabelle estates in what was a complicated and difficult circumstance that we found ourselves in, both regarding letting and ultimately selling the property.
 
The advice we received was very helpful and Isabelle Estates much more proactive than the other agents we engaged in the selling process, and also provided helpful advice in respect of former tenancy issues at the house which was appreciated.”
 
Ms Longhurst, Fairfield Park August 2014
 
“I just wanted to say thank you for managing our house so well, through the tenancy and also through the sale. It has been a pleasure working with you and will certainly consider using you in the future should I be looking at moving again.”
 
Mr & Mrs Knight, Hitchin May 2014
 
“Thank you to Isabelle Estates for their patience, professionalism, kindness and service through our recent sale. We first met James when he showed us around a property we were interested in and were very impressed with his approach and guidance, knowing what a competitive market it is for Estate Agents. When it came to our sale, we choose James based on our experience and excellent rates. We were not disappointed with the choice of working with James and Will. From the beginning James visited us and took photos of our home, with no obligation to use Isabelle Estates. The photos were excellent, made our house look very attractive and after deciding to put it on with Isabelle, we had 4 or 5 viewings within three days. James didn’t mind when we rejected initial offers, had no problem with explaining our rationale to the interested parties, whilst also providing us with professional advice along the way. In the end James helped us reach almost our asking price within two weeks, and then the fun began. 
 
The chain, albeit a small one, was complicated and I can only say thank you to James and Will for the patience and advice, going the extra mile for us as and our buyers as we waited five months to complete. On occasions, when neither my wife or I were available James and Will would make themselves available to turn up to the property with keys, show surveyors  around and kept us fully in the loop. I doubt either of us could have foreseen how complicated this particular sale was going to be, but they helped us with their service, reassurance and advise all along the way. We would have no problem recommending Isabelle Estates to anyone in the future. Thank you so much.”
 
Mr & Mrs Kodagoda, Letchworth Garden City May 2014
 
“I was recommended James at Isabelle Estates by both my Mum & brother who had previously instructed Isabelle Estates on the sale of their houses. I knew from them, the fantastic service we would receive from Isabelle Estates and James & Will did not disappoint! From the initial contact with James I knew straight away we were choosing the right estate agents for us. Both James & Will are very professional, enthusiastic, attentive & really do care about what they do. Almost immediately after putting the house on the market we had numerous viewings booked & offers followed shortly after. James was always there anytime to answer any questions we had throughout the process along with offering some much needed advice & he played a key role in helping chase solicitors etc as our exchange date neared. Isabelle Estates definitely go the extra mile delivering an estate agency service like no other, at a very competitive rate & we couldn’t recommend them highly enough! Thank you James & Will for everything you have done for us during the sale of our house. We hope to work with you both again in the future. All the very best.
 
Thank you to you and Will for your efforts and help and advice with our house sale. We very much appreciate it and it’s been a pleasure working with you.”
 
Mr Inglis, Letchworth Garden City May 2014
 
“I tried other agents in the local area and was disappointed by them. However after contacting James, I found him to be a fresh and enthusiastic estate agent with low fees compared to other high street agents. From the moment he valued the property he remained positive throughout and was on-hand whenever his assistance was required. I couldn’t recommend enough.”
 
Mr & Mrs Flavell, Hitchin May 2014
 
“Just a line to thank you and Will for all the help in the sale and purchase of the two houses, we sold and purchased through Isabelle Estates early this year,  both  myself and my wife have purchased a fair few houses over the years as we moved around the country with my work. I must say this was the fastest sale and purchase we have ever had, from the first telephone call down to the viewing of the property which was carried out on the same day.
 
The sale of the property we owned took less than two days form the time you came and valued to advertising on the same day. Where you and Will found so many potential buyers from, was but a mystery.
 
Both you and Will acted with a very high professional manner throughout, nothing seemed to be too much trouble, even after we had moved in to the new property, if we had any small items to ask, you always responded with the same professional manner.
 
I know there is a lot of competition in Hitchin and surrounding areas with Estate Agents, but I am sure with your attitude and professional manner you and Will are by far streets ahead in the way that you deal with your clients.
 
Both my wife & I would not hesitate to recommend you and your company to anyone that is buying or selling property in the North Hertfordshire area.”
 
Mrs Hayes, Baldock May 2014
 
“It was a pleasure working with you during the selling process of my old house. I would like to thank you for the excellent and professional service I received and the friendly contact from you and all your staff! Keep up the good work and good luck for the future.”
 
Mr Lochead & Miss Larkins, Hitchin April 2014
 
“Isabelle Estates sold my last property, really quickly and efficiently. The staff are professional as well as being approachable and friendly. It was a joy to work with an estate agent, which isn’t something you don’t hear very often! The rate was amazing and I have recommended James to friends as well as a neighbour who also used his services and couldn’t rate him high enough either.”
 
Mr & Mrs Devey-Smith, Letchworth March 2014
 
“Just sold my house by James at Isabelle Estates. Did an amazing job for me and kept the chain moving. Really excellent service, can’t fault a thing and the commission rate was lower than anyone else…and the service better! Definitely use them to get your house sold…. and save yourself some money too. Happily recommending them to friends and family.”
 
Mr Hood & Ms Greenhalgh, Stotfold February 2014
 
“Both my partner and I would like to thank you for all your help and support over the last two years”
 
Mrs Turner, Letchworth Garden City January 2014
 
“Being a landlord has been extremely easy with you at the helm”
 
Mr Fabian & Ms Maylin, Arlesey December 2013
 
“We would like to thank James and his team for a speedy sale. Thanks to the smoothness of the transaction we are now settled in our new property before Christmas. We would definitely recommend Isabelle Estates to anyone selling their home who would like it to be as stress free as possible. Thanks again guys!”
 
Mrs Clarke, Letchworth November 2013
 
“Isabelle Estates were recommended to us by a family member when we decided to put our house on the market. Within a few days of our initial contact James came round to meet us and discuss the next stages, we were instantly impressed with the high level of professionalism but also his friendliness. The photographs of our house showed it in its best light without us having to make it look unlived in, these went online straight away. Through the many up’s and down’s of the whole process, Isabelle Estates were always available, in touch with our sale, and kept us updated without us having to ask. We cannot fault the way in which Isabelle Estates managed the sale of our home and we would recommend them to anyone who asks, and even those who don’t. Thank you so much James for everything you did for us and always going the extra mile to get the sale through, it was a pleasure having you as our estate agent.”
 
Mr & Mrs Alban, Letchworth November 2013
 
“We just wanted to say a massive thank you for all your help and understanding over the last year. We really appreciate everything you have done to help us move into our dream home. We will highly recommend you to our friends and family and wish you and Isabelle Estates all the best for the future.”
 
Anon, Letchworth October 2013
 
“Great service… Fab estate agent well worth their 0.5%. Sold our house where others failed. Would recommend and use again!”
 
Mr & Mrs Pearce, Letchworth September 2013
 
“Having moved many times and been disappointed with orthodox estate agents, particularly their fees and arrogant indifference, my wife and I decided to try the internet only Isabelle Estates. I cannot deny that we were attracted by the low fee, but once we had signed up we were impressed by the professionalism, knowledge and persistence of James and his staff. Our property took time to sell, as the market in this area is awash with 2 bed flats, but from the first marketing day to the last they remained enthusiastic, found us many interested viewers and constantly reviewed the selling strategy. We were completely satisfied with Isabelle Estates.”
 
Mr & Mrs Gearing, Arlesey August 2013
 
“After a very poor experience with a well known agent (who were a total bunch of amateurs at vast expense) I contacted James at Isabelle, and what a contrast! The whole process from pictures to completion was carried out professionally and courteously with great results and at a modest cost. What a breath of fresh air to experience this level of service in an age of generally low standards and poor customer service. I unhesitatingly recommend Isabelle Estates Ltd and wish them well deserved continued success.”
 
Mr & Mrs Austin, Hitchin July 2013
 
“Isabelle Estates sold my property after having no luck with 2 other high street residential agents. The sheer perseverance, commitment and dedication from the team left us feeling in very capable hands. James has extensive knowledge of his industry and quite obviously has very good background of the process & procedures involved in gaining the result required, from viewings to liaising with solicitors to get the sale to the point of competition. We were delighted with the result and would certainly recommend this agent to friends and family. Truly impressed with this agent!”
 
Miss Poole, Letchworth February 2013
 
“We decided to use Isabelle Estates after speaking to several local Estate Agents and also some online companies and were also recommended to Isabelle Estates by two friends who had recently sold their homes.
 
Isabelle Estates offered the best value for money and on meeting James and having him value our flat, he was the agent I was most impressed and most confident with.  James was very professional, knowledgeable and this accompanied with such a fantastic rate there really was no contest.
 
Our flat which was a 50% shared ownership (something other Estate Agents seemed to grumble at and not want to be bothered with) was put on the market within 24 hours of James’s first visit, he arranged for an assessor to carry out an energy survey – again at a very competitive rate.  All of the paperwork and processes were as simple as possible and James made sure I was given all the information I needed.  He also recommended a fantastic Solicitor.
 
Viewings were arranged straight away and we were made our first offer in under a week,  James worked hard to ensure genuine buyers and people who were really interested in the property viewed and he handled all the viewings himself which meant I didn’t have to take any time of work and I was confident that I could rely on James to sell my property with very little involvement from me.  James also arranged for open days to be held at the weekend, meaning that a large number of prospective buyers could all view on the same day – again something that was handled entirely by Isabelle Estates.
 
We faced some delays with the sale of our property – through no fault of Isabelle Estates.  There were complications with the lease and the 50% shared ownership, however James kept me and the buyer fully informed, he liaised with the Housing Association and both parties of Solicitors making sure we were always fully up to date with the situation.  We even managed to exchange, then complete within 48 hours in the end thanks to James’s commitment, persistence and his will to get everything done by the date he had promised us.
 
I would recommend James and Isabelle Estates with 110% satisfaction and guarantee that not only will your house be sold, but it will be sold with confidence, professionalism and at a great rate.”
 
Mr & Mrs MacNair-Smith, Letchworth January 2013
 
“My wife and I have let our property for several years and during 2011 and 2012 we used Isabelle Estates in preference to other letting agents.
 
Without hesitation or prejudice, it is easy for me to state that Isabelle Estates both charged less than other agents we had previously used and ably handled and managed both existing tenants as well as securing new tenants when the need arose.
 
We had the need of selling the property late in 2012 – at our asking Isabelle Estates undertook the sale of our property. It is no small measure of thanks to say that Isabelle Estates handled the sale admirably including the answering of many questions whether by telephone, email or post both from us and other parties very promptly; even at extreme hours of the day.
 
I would highly recommend Isabelle Estates in their professional capacity both for selling and letting.”
 
Miss Anderson, Hitchin October 2012
 
“I have been so impressed with the refreshing attitude of Isabelle Estates, I would recommend any seller or landlord to use their agency.”
 
“My husband and I decided to buy a flat as an investment.  We were shown many flats and were generally under whelmed by the service provided by the estate agents acting on behalf of the seller.  Then we met Isabelle Estates.  James was a breath of fresh air, he was interested, honest, returned our calls, and really understood what we were looking for. Suffice to say we bought the flat that Isabelle Estates were representing.  The sale was very smooth and James called frequently with updates throughout the transaction.
 
As we were so pleased with Isabelle Estates we decided to use them for the letting of the flat too.  We opted for the tenant finding service where they find you a tenant, draw up the contracts, organise the deposit and first months rent to be collected, take a video inventory, and ensure all the bills are transferred to the new tenants.  Again Isabelle Estates delivered well beyond any expectations I had for a competitive rate.  They listened to our preference for a tenant, and within a week, had found the perfect tenant.  The letting transaction was very smooth with them really owning the process. I cannot recommend Isabelle Estates enough, and we will certainly be using them in the future!
 
Thanks again for all your help – we really mean this James, you have a great attitude and business here.”
 
Mr Day, Hitchin September 2012
 
“I originally instructed Isabelle Estates to market my flat back in October 2011, giving James just four weeks to find a buyer before I would have to put another tenant into the property. Despite the very short time span, his enthusiasm and determination paid off with an acceptable offer. However, the buyer pulled out at the 11th hour. Rather than lose heart, this motivated James even more.
 
I let the flat for a further 6 months on the understanding that Isabelle Estates would handle the marketing at the end of the term. 6 months later and James was marketing the property again. I was kept informed every step of the way, no matter how small the details. An offer was received and accepted, with James liaising between myself, the buyer, and both solicitors perfectly. The idea of a flat fee with no hidden costs is refreshing aswell as highly competitive. I would highly recommend James and the team at Isabelle Estates over any of the High Street corporates, be it buying, selling or the newly added lettings.”